FAQ'S
We understand you may have a lot more questions regarding Vedix, how customisation and root cause-focused Ayurveda works, and how it can benefit you.
That is why we have made things easier for you. Here are a set of questions. Type your related concern in the search box below and see how Vedix can help you.
Once you’re ready to try Vedix, simply click the “Know Your Hair” or “Know Your Skin” button on this page, and start your own Customised Ayurveda journey!
Vedix is an online only brand available on our official site www.vedix.com & select premium online retailers.
Thank you for choosing Vedix. You can now buy our products by following the below mentioned steps:
Step 1: Get free Hair/Wellness/Skin analysis by taking the Vedix Questionnaire.
Step 2: Know your elevated doshas.
Step 3: Order your Vedix Customised regimen.
Step 4: Get your products delivered at your doorstep.
Depending on your area pincode the product will be delivered maximum within 3-5 working days or sooner.
Once the product is dispatched, a tracking link is sent to your registered email id. You can track your order by clicking on the link. Generally, our delivery executive delivers your Customised products within 3-5 working days.
You can WhatsApp us at +91 40714 34363 or support@vedix.com if you do not receive your order within 3- 5 working days.
Vedix is available across India and is home delivered for free. If you are unsure of courier delivery to your pincode, you can try placing an order and check the same by entering your pincode on the checkout page.
Yes, pre-defined regimens are available on Amazon. But, for a much detailed level of customisation and regular follow-ups, its advised you buy from our official site www.vedix.com
The Vedix Hair Care Kit contains three products - oil, shampoo and serum. You receive Customised products based on the answers provided in the Vedix Dosha Assessment Questionnaire.
There are 3 hair care kits available. 3 step hair care kit with 3 customised products, 4 step hair care kit with 4 products, and a 5 step hair care kit with 5 products.
The 3-step hair care kit includes:
- Your Customised Hair Oil
We at Vedix believe that it is essential to have a holistic regimen to give your scalp the maximum benefits. The Vedix Anti-Hair Fall Oil contains ingredients like Bhringraj, Brahmi, Yashtimadhu, Amla, Cedar, Palandu and several other herbs to give your scalp the nourishment it needs. - Your Customised Shampoo
The Vedix Anti-Hair Fall Shampoo contains ingredients like Quinoa Protein, Bhringraj, Saireyaka, Aloe Vera, Yashtimadhu, etc that help cleans dirt and excess oil from your scalp, thus keeping it healthy. - Your Customised Hair Serum
The Vedix Hair Regrowth Serum is lightweight, absorbs quickly, non-sticky and perfect for night time use before sleeping. It easily penetrates your hair follicles and boosts hair growth.
The 4-step hair care kit includes:
In addition to your customised hair oil, shampoo, and serum, the 4 step hair care kit includes:
- No Frizz Hair Conditioner:
Deeply hydrates and conditions the scalp to make hair smooth & silky. Formulated with natural ingredients like Shea Butter, Aloe Vera & Cocoa Butter. It Nourishes hair and adds natural shine to dull & rough hair.
The 5-step hair care kit includes:
In addition to your customised hair oil, shampoo, serum, and a conditioner, the 5 step hair care kit includes:
- My Oil
We at Vedix believe that it is essential to have a holistic regimen to give your scalp the maximum benefits. The Vedix Anti-Hair Fall Oil contains ingredients like Bhringraj, Brahmi, Yashtimadhu, Amla, Cedar, Palandu and several other herbs to give your scalp the nourishment it needs. - My Shampoo
The Vedix Anti-Hair Fall Shampoo contains ingredients like Quinoa Protein, Bhringraj, Saireyaka, Aloe Vera, Yashtimadhu, etc that help cleans dirt and excess oil from your scalp, thus keeping it healthy. - My Hair Serum
The Vedix Hair Regrowth Serum is lightweight, absorbs quickly, non-sticky and perfect for night time use before sleeping. It easily penetrates your hair follicles and boosts hair growth. - Root Strengthening Hair Pack
Strengthens the follicles and increases hair thickness, helping you achieve thicker hair with stronger roots with the power of Onion, Fenugreek & Curry Leaves. It strengthens the follicles and increases hair thickness, helping you achieve thicker hair with stronger roots.
Oil
- Take 5-15ml of oil (depending on hair length) and apply all over the scalp
- Gently massage for 5-10 minutes
- Leave on for at least one hour before washing with Vedix Shampoo
- Take 5-15ml of oil (depending on hair length) and apply all over the scalp.
- Gently massage for 5-10 minutes.
- Leave on for at least one hour before washing with Vedix Shampoo.
Shampoo
- Apply shampoo to wet hair.
- Gently massage into a rich lather from scalp to ends
- Gently massage into a rich lather from scalp to ends.
- Rinse with water. Repeat if desired.
Serum
- Take 3-5 ml of serum with the dropper and apply all over the scalp. Gently massage for 5 minutes
- Use at least 2 hours before going to bed. Leave overnight
- Use every alternate day
- Take 3-5 ml of serum with the dropper and apply all over the scalp. Gently massage for 5 minutes.
- Use at least 2 hours before going to bed. Leave overnight.
- Use every alternate day.
Conditioner
- Post hair wash, apply conditioner through the length of hair.
- Rinse thoroughly.
Hair Pack
- Part hair into sections and apply a generous amount of hair mask from root to tips.
- Wait 3-5 minutes and rinse thoroughly.
- Dry and style as usual.
Vedix kit comes with a 100 ml bottle of Anti-Hair Fall Oil, a 100 ml bottle of Anti-Hair Fall Shampoo, and a 50 ml bottle of Hair Regrowth Serum along with an instruction-chart that guides you regarding the usage of products.
The 3-Step Vedix Hair Care Kit comes with:
- 100 ml bottle of Anti-Hair Fall Oil
- 100 ml bottle of Anti-Hair Fall Shampoo
- 50 ml bottle of Hair Regrowth Serum
The 4-Step Vedix Hair Care Kit comes with:
- 100 ml bottle of Anti-Hair Fall Oil
- 100 ml bottle of Anti-Hair Fall Shampoo
- 50 ml bottle of Hair Regrowth Serum
- 100 ml bottle of No Frizz Hair Conditioner
The 5-Step Vedix Hair Care Kit comes with:
- 100 ml bottle of Anti-Hair Fall Oil
- 100 ml bottle of Anti-Hair Fall Shampoo
- 50 ml bottle of Hair Regrowth Serum
- 100 ml bottle of No Frizz Hair Conditioner
- 100 grams jar of Root Strengthening Hair Pack
Each kit also comes with an instruction-chart that guides you regarding the usage of products.
You can plan your weekly Vedix Hair Care Regimen as following:
Monday : Massage your scalp and hair with the Anti-Hair Fall Oil.
Monday : Massage your scalp and hair with the Anti-Hair Fall Oil.
Tuesday(Morning): Wash your hair with the Anti-Hair Fall Shampoo
Tuesday(Morning): Wash your hair with the Anti-Hair Fall Shampoo & finish off with the conditioner
Tuesday(Night) : Apply the Hair Regrowth Serum to your roots
at least 2 hours before you sleep
Tuesday(Night) : Apply the Hair Regrowth Serum to your roots at least 2 hours before you sleep
Thursday : Apply the Anti-Hair Fall Oil
Thursday : Apply the Anti-Hair Fall Oil
Friday (Morning): Wash your hair with the Anti-Hair Fall Shampoo
Friday (Morning): Wash your hair with the Anti-Hair Fall Shampoo, apply the root strengthening hair pack and after 5 minutes use the conditioner and rinse your hair.
Friday (Night): Apply the Hair Regrowth Serum
Friday (Night): Apply the Hair Regrowth Serum
Saturday: Apply the Anti-Hair Fall Oil
Saturday: Apply the Anti-Hair Fall Oil
Sunday (Morning): Wash your hair with the Anti-Hair Fall Shampoo
Sunday (Night): Apply the Hair Regrowth Serum
Sunday (Morning): Wash your hair with the Anti-Hair Fall Shampoo & finish off with the conditioner
Sunday (Night): Apply the Hair Regrowth Serum
Yes, it can be used on colored hair. It can also be used on hair that is flat-ironed, curled or blow-dried. Vedix products are 100% natural and plant-based, therefore are incredibly gentle on your scalp and hair.
Vedix can help curb hair fall due to PCOS/PCOD, psoriasis and thyroid only to some extent. Since these are internal problems, an external application of oils and serums cannot fully solve the issue. We strongly recommend you take medical help too.
No, we do not recommend the usage of Vedix products by pregnant women, nursing and women expecting pregnancy. Also, women on contraceptive pills should not take Vedix products
Vedix products are Customised based on your hair analysis. Hence, the possibility of having an adverse-effect are rare. Our products use 100% natural ingredients that further reduce the risk of any side-effects. However, some people can be allergic to natural products. If any irritation occurs, please discontinue the usage and get in touch with us.
Vedix products are not tested on animals and are animal cruelty-free. They are 100% organic with no sulfate and parabens.
According to hair experts around the world, it’s normal to lose anywhere from 50 to 100 strands of hair per day. It also tends to fluctuate according to changes in your lifestyle, diet and other factors.
Yes, it will. Vedix Regimen is a Customised ayurvedic hair care regimen for hair fall issues. Our anti-hair fall regimen specifically works on arresting the hairfall and stimulating hair growth.
Vedix aims at nourishing the hair roots and scalp with its high quality ingredients, thereby improving the overall condition of your hair. It also helps in reducing hair damage, hair breakage and helps in making your hair stronger and healthier.
Vedix hair growth oil contains herbs that help in slowing down the growth of premature grey hair. However, Vedix products cannot turn back your grey hair black.
Vedix hair growth regimen has herbs that are known to treat alopecia induced baldness. However, the herbs will only work on the follicles that are still alive on the scalp bed.
The Vedix Dosha Analysis Questionnaire (VDAQ) is a set of questions that asks fundamental questions about your health, lifestyle, preferences and more to map your doshas and their elevated states. Vedix customises the products according to the inputs given.
Vedix Questionnaire is accurate with regards to defining a hair/skin or Wellness solution for you according to your inputs. We suggest medical consultation for other health problems.
The Vedix Dosha Analysis Questionnaire (VDAQ) is only available in English.
The questionnaire has been prepared and verified by certified Ayurvedic doctors that adds to the accuracy of our questionnaire.
For the test plan, you will only receive one month's worth of products.
For the three months plan, you will receive one box a month, for 3 months.
For the six months plan, you will receive one box a month, for 6 months.
Note: If you have products left over, you can choose to delay receiving your next box
Each Vedix Hair Care Kit typically lasts for a period of 30 days, within which you can reorder a kit of your choice.
As the custom products - oil, shampoo, and serum are interdependent we suggest using all 3 products to gain maximum benefits.
However, if you want to buy single products, you can do so from our official site http://www.vedix.com & select premium online retailers.
The Vedix Tatva Membership offers you exclusive access to deals and offers along with assured discounts on all your purchases on the site. Here’s what you get if you decide to subscribe to the Vedix Tatva Membership:
- FLAT 20% Off On All Purchases (no minimum order quantity)
- Early Access To All New Launches
- Full Access To Surprise Gifts & Freebies!
- Unlimited Free Shipping On ALL Orders
- Priority Dispatch In 3 Days
- Vedix Hair & Skin Care Regimen Plans:
Vedix Hair Care Regimen - you get a set of 3 products - oil, shampoo & serum
Vedix Skin Care Regimen - you get a set of 3 products - cleanser, serum & moisturiser
1 Month Test Plan - Rs. 1699/-. You receive 1 month worth of products
3 Months Plan - Rs. 1499/- per month. You receive 1 box a month, for 3 months
6 Months Plan - Rs. 999/- per month. You receive 1 box a month, for 6 months
- Wellness Supplements Plans
Complete Wellness Pack - Strip Of 3 Supplements
1-Month (Trial Pack): Rs. 999/- for one time purchase
3-Month Package: Rs. 899/- every month, for 3-months
6-month Package: Rs. 799/- every month, for 6-months
The Plans are:
The 3-step hair care kit, containing 3 products is for Rs 999/-
The 4-step hair care kit, containing 4 products is for Rs 1,399/-
The 5-step hair care kit, containing 5 products is for Rs 1,499/-
Note: You can avail an extra 20% off on your kit by purchasing the Vedix Tatva Membership
The Vedix Tatva Membership is worth Rs.699, but you can get it @ FLAT 50% off by paying Rs.399/- only.
Yes, you can. Vedix’s 100% Satisfaction Guarantee ensures that you can cancel anytime for a 100% refund. No Questions Asked. Please get in touch with us at support@vedix.com, or on our WhatsApp number +91 40714 34363 (9am-6pm, Mon-Sat)
We at Vedix love to help you with healthy hair, skin and wellness. However, if your customised products are not meeting your expectations, we will, within 30 days of receiving your order, give you 100% of your money back. No questions asked.
Note: Festive Gift Boxes purchased under the Vedix Beauty Festival are not eligible for any replacement or refund claims.
Thanks for shopping at www.vedix.com. If you are not entirely satisfied with your Customised products for some reason, we're here to help. Vedix provides easy return and refund policy. Please check our Refunds and Cancellation page - https://vedix.com/pages/refunds-cancellation-policy - for further information.
We believe in the satisfaction of our users. However, in the interest of fairness, Vedix Fair Use Policy applies that except in the case of trial plan, any refund claimed after 30 days will be made available only for remaining plan duration. Products used in the first month will not be refunded in such a case.
Note: Festive Gift Boxes purchased under the Vedix Beauty Festival are not eligible for any replacement or refund claims.
Vedix is India’s only Customised Ayurvedic lifestyle & wellness regimen. At Vedix, we know you are special. We help you with maintaining healthy hair, skin and wellness. We strongly believe that the one-size-fits-all approach doesn’t work in the long run & this is where customisation comes in.
While other Ayurvedic brands offer generic solutions, Vedix makes products that are perfect just for you! The Vedix Questionnaire helps you find the root cause behind your issues and offers products that will help fight it.
Unlike other brands that give generic solutions, Vedix offers customised Ayurvedic solutions. We customise the products according to your elevated doshas and specific hair/skin/health concerns.
You are unique and so should be your wellness regimen. Most of the products you buy often fail to solve your concerns. This is because these products fail to address the root cause of your issues.
At Vedix, we design products that match your unique hair, skin and body requirements. You get products that are customised to fulfill your concerns by providing answers related to your body structure, lifestyle habits, etc. We then customise the products that are made only for you and will help fight your concerns.
Your inputs in the Vedix Questionnaire helps us define the elevated states of your doshas. Based on the information provided in the questionnaire, three products are suggested. These products contain herbs that pacify your elevated doshas, helps arrest hair fall, promotes healthy skin and boosts your wellness.
Ayurveda, in its original, pure and effective form begins with YOU. Vedix aims to do the same with customised regimen. Your body, hair and skin type is unique to only YOU. Generic products are made for everyone. When products are made for everyone, they may not necessarily suit you. This is why our team of Ayurvedic doctors researched for a simple regimen that can be customised according to one's doshas and their elevated states.
Vedix Skin Care Kit contains 3 products - Cleanser, Moisturiser, Serum. The combination of your three products is decided by Vedix's Ayurvedic experts based on the answers provided in the Vedix Dosha Assessment Questionnaire.
Cleanser
Vedix cleanser gently removes dirt and grime from your skin, while also balancing its pH. It protects your skin from pollution, sun damage and more, without being harsh.
Serum
Vedix serum is formulated with time-tested Ayurvedic ingredients that nourish your skin. It helps promote brightness, fight signs of aging such as dark spots, wrinkles and improves overall skin health.
Moisturiser
Vedix moisturiser protects your skin barrier, keeping it hydrated and soft. It helps protect your skin from acne and sun tan, while promoting radiant and clear skin.
There are 3 skin care kits available - 3 step skin care kit with 3 customised products, 4 step skin care kit with 4 products, and a 5 step skin care kit with 5 products.
The 3-step skin care kit includes:
- Customised Cleanser
Vedix Cleanser gently removes dirt and grime from your skin, while also balancing its pH. It protects your skin from pollution, sun damage and more, without being harsh. - Customised Serum
Vedix serum is formulated with time-tested Ayurvedic ingredients that nourish your skin. It helps promote brightness, fight signs of aging such as dark spots, wrinkles and improves overall skin health. - Customised Moisturiser
Vedix moisturiser protects your skin barrier, keeping it hydrated and soft. It helps protect your skin from acne and sun tan, while promoting radiant and clear skin.
The 4-step skin care kit includes:
In addition to your customised cleanser, serum & moisturizer , the 4 step skin care kit includes:
- Brightening Clay Mask: The Mask helps boost blood circulation beneath your skin, and oxygen circulation to your skin cells. This helps your skin heal and regenerate, improves collagen production, and gives it a brighter, more youthful appearance.
The 5-step skin care kit includes:
In addition to your customised cleanser, serum, moisturizer & clay mask, the 5 step skin care kit includes:
- Hydrating Face Toner: The Vedix Toner removes any last traces of dirt, grime and impurities stuck in your pores after you wash your face. The toner also restores your skin's pH level, smooths skin by refining rough patches and improves skin tone.
Vedix Customised Skincare Regimen comes with a 20ml serum, 30ml cleanser, 40ml moisturiser and a 'how to use' booklet.
Every Vedix Customised Skin Care Kit includes all the products you need for a well-rounded skin care regimen, as specified by your skin analysis.
The 3 Products Plans contains:
- Customised Cleanser- 60 ml
- Customised Serum-20 ml
- Customised Moisturizer-40ml
The 4 Products Plans contains:
- Customised Cleanser- 60 ml
- Customised Serum-20 ml
- Customised Moisturizer-40ml
- Brightening Clay Mask-100gms
The 5 Products Plans contains:
- Customised Cleanser- 60 ml
- Customised Serum-20 ml
- Customised Moisturizer-40ml
- Brightening Clay Mask-100gms
- Hydrating Face Toner-100ml
Vedix skin care routine is a morning and night regimen-
Cleanser
- Apply a small amount of cleanser on clean fingertips and
- Gently massage onto damp skin. Avoid the immediate eye area.
- Rinse thoroughly. For optimal results, follow with Vedix Moisturizer.
Toner
- Lightly spray the toner over clean face and neck.
- Use the cotton pad to gently wipe the product over your face & neck.
- Avoid the lips & eye area.
Serum
- Spot apply/ apply serum all over the face
- Apply moisturizer approximately after 20-30 minutes.
- Avoid using serum during the day.
Moisturize
- Take a pea-sized amount into your palm.
- Apply to cheeks and the rest of the face using circular motions.
- Use light upward strokes, especially on the neck.
Mask
- Use 2-3 times a week.
- Scoop out a quarter-sized amount & spread the clay evenly across your face.
- Leave it on for about 15 minutes.
- Remove the mask with lukewarm water or a damp face cloth.
Vedix 3-step routine is a morning and night regimen
1. Cleanser
Designed for daily use in the morning and night. Apply a small amount of Vedix cleanser on clean fingertips and gently massage onto damp skin. Avoid the immediate eye area. Rinse thoroughly. For optimal results, follow with Vedix Moisturizer.
2. Serum
At night, cleanse your face and apply the serum on acne and comedones. Apply moisturizer approximately after 20-30 minutes. Avoid using serum during the day.
3. Moisturizer
Use 1-2 times a day after washing your face. Take a pea-sized amount into your palm. Apply to cheeks and rest of the face using circular motions. Use light upward strokes, especially on the neck.
The Plans are:
The 3-step skin care kit, containing 3 products is for Rs 999/-
The 4-step skin care kit, containing 4 products is for Rs 1,399/-
The 5-step skin care kit, containing 5 products is for Rs 1,499/-
No, we do not recommend the usage of Vedix products by pregnant women, nursing mothers and women planning pregnancy. Also, women on contraceptive pills should not use Vedix products.
Vedix products are customised based on your Dosha analysis. Hence, the possibility of having an adverse-effect is rare. Our products use 100% natural ingredients that further reduce the risk of any side-effects. However, some people can be allergic to natural products. If any irritation occurs, please discontinue usage and get in touch with us.
Vedix products are not tested on animals and are animal cruelty-free. They are 100% organic with no sulfates and parabens.